Terms of Use

Effective Date: February 1. 2025

1. Introduction
Welcome to Neighborly, an app developed and managed by Pope Francis Center Chicago. This app provides individuals with access to community resources such as shelters, meal programs, medical assistance, and other supportive services.
By using the Neighborly app, you agree to comply with and be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use the app.

2. Acceptance of Terms
By accessing and using the Neighborly app, you acknowledge that you have read, understood, and accepted these terms and any updates that may be made periodically. We reserve the right to modify these Terms of Use at any time. Continued use of the app after changes are made constitutes acceptance of the revised terms.

3. Services Provided
The Neighborly app serves as a directory of community services and resource navigation tool. It provides users with information on:
  • Food assistance (soup kitchens, food pantries).
  • Emergency shelters and transitional housing.
  • Medical and mental health services.
  • Transportation assistance.
  • Other community and social services.
We do not provide direct services, housing, or financial assistance. All listed services are managed by third-party organizations, and their availability may change.

4. User Responsibilities
By using this app, you agree to:
  • Use it only for lawful purposes.
  • Not attempt to hack, alter, or gain unauthorized access to any part of the app.
  • Respect the privacy and dignity of individuals and organizations listed.
  • Not misuse the information provided, including but not limited to harassment or unauthorized solicitation.
We reserve the right to terminate access to users who violate these responsibilities.

5. Accuracy of Information
While we strive to keep the information in the Neighborly app accurate and up to date, we do not guarantee the accuracy, completeness, or timeliness of the service listings. Service availability, locations, and policies may change without notice.
We encourage users to contact service providers directly for the most accurate and up-to-date information.

6. Limitation of Liability
The Neighborly app is provided "as is", without warranties of any kind, either expressed or implied.
Pope Francis Center Chicago, its affiliates, employees, or volunteers shall not be liable for:
  • Errors or omissions in service listings.
  • The availability, quality, or effectiveness of listed services.
  • Any damages, losses, or injuries resulting from reliance on the information in the app.
  • Third-party actions, including service denial, policy enforcement, or changes in eligibility requirements.
By using this app, you agree that Pope Francis Center Chicago is not responsible for any issues that may arise from interactions with listed service providers.

7. Third-Party Links and Services
The Neighborly app may contain links to external websites or third-party services, including Google Maps for navigation. These external services are not operated or controlled by Pope Francis Center Chicago.
We do not endorse, monitor, or take responsibility for:
  • The content or policies of third-party sites.
  • Any transactions, interactions, or disputes between users and external services.
Users should review the privacy policies and terms of use of any third-party sites they access.

8. Privacy and Data Collection
We respect user privacy and are committed to safeguarding personal information. Please review our Privacy Policy to understand:
  • What data we collect.
  • How data is used and stored.
  • How users can manage their data.
By using the app, you consent to the terms outlined in our Privacy Policy.

9. Termination of Access
We reserve the right to suspend or terminate any user’s access to the Neighborly app at any time, without prior notice, if:
  • The user violates these Terms of Use.
  • The app is discontinued or undergoes major changes.
  • Required by law or legal enforcement.
Users may discontinue using the app at any time by uninstalling it from their devices.

10. Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of the State of Illinois, USA, without regard to conflicts of law principles.

11. Contact Information
If you have questions or concerns about these Terms of Use, please contact:
📍 Pope Francis Center Chicago📞 Phone: 773.360.0093📧 Email: support@popefranciscenter-svdp.org📍 Address: 3534 W. Diversey, Chicago, IL 60647